Why is my transaction pending or stuck?

Modified on Wed, 29 May at 10:33 AM

How to Manage Pending Bitcoin and Other EVM Transactions in Trust Wallet


Are you facing challenges with pending transactions in Trust Wallet? This guide will walk you through how to address these issues and ensure successful transactions.


Covered in this guide:

- Understanding pending BTC transactions

- Exploring solutions for pending Ethereum-based transactions

- Discovering the steps to speed up or cancel a transaction

- Exploring non-cancellable blockchain transactions

- Screenshots


Managing Pending BTC Transactions:


It is essential to understand that once a transaction is submitted on the Bitcoin blockchain, it cannot be interfered with. This means if you're the recipient and the transaction is still pending, you'll have no option but to wait until the transaction is confirmed. For Bitcoin senders, we recommend using the suggested fees to prevent delays. The transaction can be inspected via a block explorer such as https://blockchair.com/bitcoin. It's important to remember that miners often prioritize transactions with higher fees. Note that we charge no fees.


This is a screenshot illustrating how a pending transaction on the BTC blockchain appears on blockchair.com.



Addressing Pending Ethereum-Based Transactions:


A transaction remains pending for longer if it carries a lower gas fee than what the Ethereum network accepts. However, unlike Bitcoin, Ethereum-based transactions can be sped up or canceled, given it belong to Ethereum Virtual Machine (EVM) chains.


Performing a Transaction Speed-Up or Cancellation in Trust Wallet:


For accelerating or terminating a transaction on EVM chains, here's the process you can follow:


- Open Trust Wallet.

- Select the pending transaction you want to accelerate or abort.

- Click on 'Speed Up' to heighten the gas fee for a quicker operation or 'Cancel' to discontinue an ongoing transaction.

- Confirm the revised gas fees or cessation.


The app will then send a new transaction with an elevated gas price or a zero ETH transaction to stop any actions.


Taking Stock of Non-Cancelable Transactions:


If you encounter a 'PENDING' state for a non-EVM blockchain transaction, the sole choice would be to wait. An unconfirmed transaction gets eventually withdrawn from the network. As blockchains use intricate algorithms for constant block validation, it's impossible to cancel a transaction once it's initiated.


Screenshots: 



To ensure you have the latest features, always get the most updated version of Trust Wallet: trustwallet.com/download 



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